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Scanning QR Codes

Learn how to use QR codes for quick access to equipment in Kuviq.

Why Use QR Codes?​

QR codes provide instant access to item information:

  • No typing - Scan instead of searching
  • Faster - Instant item lookup
  • Accurate - No selection errors
  • Mobile-friendly - Use your phone anywhere
  • Start inspections - Jump directly to inspection form

Using the Built-in Scanner​

QR Scan Card

Accessing the Scanner​

  1. Click Scan QR in the navigation menu
  2. Or tap the QR icon in the bottom navigation (mobile)

First-Time Setup​

When first using the scanner:

  1. Browser requests camera permission
  2. Click Allow to grant access
  3. Camera activates for scanning
Permission Required

Camera access is required for QR scanning. If you denied permission, check your browser settings to enable it.

Scanning a Code​

  1. Open the QR scanner
  2. Point your camera at the QR code
  3. Keep the code within the frame
  4. Hold steady until recognized
  5. Code is detected automatically

After Scanning​

When a valid Kuviq QR code is scanned:

Options appear:

  • View Details - Open item information
  • Inspect - Start an inspection
  • History - View inspection history

Click your desired action to proceed.

Scanning Tips​

For Best Results​

TipWhy
Good lightingCamera needs light to read code
Steady handMovement blurs the image
Proper distanceNot too close, not too far
Clean codeDirt obscures the pattern
Flat surfaceWrinkles distort reading

Optimal Distance​

  • Small codes (12mm) - Hold 3-6 inches away
  • Medium codes (25mm) - Hold 6-12 inches away
  • Large codes (50mm) - Hold 12-18 inches away

Problem Conditions​

Scanning may be difficult with:

  • Very low light
  • Direct sunlight glare
  • Damaged or dirty codes
  • Codes on curved surfaces
  • Faded or worn labels

Using Your Phone's Camera​

You can also scan with your native camera app:

iPhone​

  1. Open Camera app
  2. Point at QR code
  3. Tap the notification that appears
  4. Opens Kuviq in browser

Android​

  1. Open Camera app (or Google Lens)
  2. Point at QR code
  3. Tap the link that appears
  4. Opens Kuviq in browser

Sign-in Required​

When using the native camera:

  • The link opens in your browser
  • You may need to sign in first
  • Then you'll see item details

External Scanner Apps​

Any QR scanner app works:

  1. Scan the code
  2. The app shows a URL
  3. Open the URL
  4. Sign in to Kuviq (if needed)
  5. View item details
  • iOS: Built-in Camera, QR Reader
  • Android: Google Lens, QR & Barcode Scanner

Understanding QR Codes​

What's in the Code​

Kuviq QR codes contain:

  • A unique URL for the item
  • Organization identifier
  • Item identifier

Code Security​

  • Codes only work in your organization
  • Scanning requires authentication
  • No sensitive data in the code itself

Code Permanence​

QR codes are permanent:

  • Same code always links to same item
  • Reprinting produces identical code
  • Codes don't expire

Mobile Workflow​

Typical Field Process​

  1. Arrive at equipment location
  2. Scan QR code on equipment
  3. Verify correct item displayed
  4. Start inspection
  5. Complete and submit
  6. Move to next item

Efficient Scanning​

For multiple items:

  1. Complete one inspection
  2. Scan next item's QR code
  3. Start next inspection
  4. Repeat

Troubleshooting​

Code Won't Scan​

IssueSolution
Camera not activatingCheck browser permissions
Code not recognizedClean the label, improve lighting
Blurry imageHold camera steady
Too close/farAdjust distance

Invalid QR Code​

If you see "Invalid QR Code":

  • May be a non-Kuviq code
  • Code might be for different organization
  • Item may have been deleted

Permission Denied​

If camera permission was denied:

Chrome:

  1. Click lock icon in address bar
  2. Find Camera setting
  3. Change to Allow
  4. Refresh page

Safari:

  1. Go to Settings > Safari
  2. Find Camera access
  3. Enable for Kuviq

Firefox:

  1. Click lock icon in address bar
  2. Clear camera permission
  3. Refresh and allow when prompted

Slow Recognition​

If scanning is slow:

  • Improve lighting
  • Clean your camera lens
  • Try a different angle
  • Ensure code is undamaged

Accessibility​

Alternative to Scanning​

If you can't scan:

  1. Go to Items
  2. Search by item name or serial number
  3. Select the item

Manual Entry​

Some items show an ID below the QR code:

  1. Note the item ID
  2. Go to Items
  3. Search for the ID
  4. Select the item

Next Steps​