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Notification Types Reference

Complete reference for all notification types in Kuviq.

Notification Categories

CategoryDescription
InspectionsInspection-related alerts
ItemsItem status and changes
Corrective ActionsAction assignments and updates
UsersUser account notifications
SystemSystem and administrative
ReportsReport delivery and scheduling

Inspection Notifications

Inspection Due

Trigger: Inspection due date approaching

Sent To: Assigned inspector, Item owner

Timing:

  • 7 days before due
  • 1 day before due
  • Day of due

Content:

  • Item name
  • Due date
  • Template name
  • Quick link to perform

Example:

Inspection Due Tomorrow

Fire Extinguisher A1 requires a Monthly Safety Check.
Due: January 20, 2024

[Perform Inspection]

Inspection Overdue

Trigger: Due date has passed

Sent To: Assigned inspector, Manager, Admin

Timing:

  • 1 day overdue
  • 3 days overdue
  • 7 days overdue

Content:

  • Item name
  • Days overdue
  • Last inspection date
  • Escalation warning

Inspection Completed

Trigger: Inspection submitted

Sent To: Item owner, Manager (configurable)

Content:

  • Item name
  • Result (Pass/Fail)
  • Inspector name
  • Completion time
  • Link to results

Inspection Failed

Trigger: Inspection result is fail

Sent To: Manager, Admin, Safety team

Timing: Immediately

Content:

  • Item name
  • Failed elements
  • Inspector notes
  • Corrective action link

Inspection Assigned

Trigger: Inspector assigned to item/schedule

Sent To: Assigned inspector

Content:

  • Item(s) assigned
  • Due date(s)
  • Template information
  • Quick access link

Item Notifications

Item Status Changed

Trigger: Item status updated

Sent To: Item owner, Assigned users

Content:

  • Item name
  • Previous status
  • New status
  • Changed by
  • Reason (if provided)

Item Created

Trigger: New item added

Sent To: Location manager (configurable)

Content:

  • Item name
  • Item type
  • Location
  • Created by

Item Moved

Trigger: Item location changed

Sent To: Previous location manager, New location manager

Content:

  • Item name
  • From location
  • To location
  • Moved by

Item Retired

Trigger: Item status set to Retired

Sent To: Item owner, Admin

Content:

  • Item name
  • Retired by
  • Reason
  • Final status information

Corrective Action Notifications

Action Created

Trigger: New corrective action

Sent To: Assignee

Content:

  • Action title
  • Priority
  • Due date
  • Related item
  • Link to action

Example:

New Corrective Action Assigned

Title: Recharge fire extinguisher
Priority: High
Due: January 25, 2024
Item: Fire Extinguisher A1

[View Action]

Action Due Soon

Trigger: Due date approaching

Sent To: Assignee

Timing:

  • 3 days before
  • 1 day before

Content:

  • Action title
  • Due date
  • Days remaining
  • Quick complete link

Action Overdue

Trigger: Due date passed

Sent To: Assignee, Manager

Timing:

  • 1 day overdue
  • 3 days overdue (escalation)
  • 7 days overdue (escalation)

Content:

  • Action title
  • Days overdue
  • Escalation level
  • Required action

Action Completed

Trigger: Action marked complete

Sent To: Creator, Manager

Content:

  • Action title
  • Completed by
  • Completion date
  • Resolution notes

Action Reassigned

Trigger: Assignee changed

Sent To: New assignee, Previous assignee

Content:

  • Action title
  • Previous assignee
  • New assignee
  • Reason (if provided)

Action Escalated

Trigger: Escalation triggered

Sent To: Escalation recipient

Content:

  • Action title
  • Current level
  • Days overdue
  • Required response
  • Full action details

Action Commented

Trigger: Comment added, @mention

Sent To: Mentioned users, Participants

Content:

  • Comment text
  • Comment by
  • Action context
  • Reply link

User Notifications

Welcome / Invitation

Trigger: User invited to organization

Sent To: New user email

Content:

  • Welcome message
  • Organization name
  • Accept invitation link
  • Getting started info

Role Changed

Trigger: User role updated

Sent To: Affected user

Content:

  • Previous role
  • New role
  • Changed by
  • What changes

Password Reset

Trigger: Password reset requested

Sent To: User

Content:

  • Reset link
  • Expiration time
  • Security notice

Account Deactivated

Trigger: User deactivated

Sent To: User, Admin

Content:

  • Deactivation notice
  • Effective date
  • Contact information

Login Alert

Trigger: New device/location login

Sent To: User

Content:

  • Login time
  • Device/browser
  • Location (if available)
  • Security notice

System Notifications

Usage Alert

Trigger: Approaching usage limits

Sent To: Super Admin, Admin

Levels:

  • 80% of limit
  • 90% of limit
  • 100% reached

Content:

  • Resource type (items, users, storage)
  • Current usage
  • Limit
  • Upgrade options

Subscription Alert

Trigger: Subscription status change

Sent To: Super Admin

Content:

  • Current status
  • Expiration date
  • Payment status
  • Action required

Trial Expiring

Trigger: Trial period ending

Sent To: Super Admin, Admin

Timing:

  • 7 days before
  • 3 days before
  • 1 day before
  • Expired

Content:

  • Days remaining
  • Trial features
  • Subscription options
  • Data retention info

System Maintenance

Trigger: Scheduled maintenance

Sent To: All users (configurable)

Content:

  • Maintenance window
  • Expected impact
  • Completion time

Security Alert

Trigger: Security event detected

Sent To: Super Admin

Content:

  • Event type
  • Details
  • Recommended action
  • Security logs link

Report Notifications

Scheduled Report Delivered

Trigger: Report generated and sent

Sent To: Report recipients

Content:

  • Report name
  • Report attached or linked
  • Generation time
  • Data period covered

Report Failed

Trigger: Report generation failed

Sent To: Report owner

Content:

  • Report name
  • Error message
  • Retry options
  • Support contact

Report Shared

Trigger: Report shared with user

Sent To: Share recipient

Content:

  • Report name
  • Shared by
  • Access level
  • Link to report

Notification Channels

Email

Default channel for most notifications.

Features:

  • Customizable templates
  • Attachments supported
  • Links to application
  • Digest option

In-App

Notifications within Kuviq.

Features:

  • Real-time updates
  • Notification center
  • Read/unread status
  • Quick actions

Push (Mobile)

If mobile app installed.

Features:

  • Instant alerts
  • Badge counts
  • Tap to open
  • Quiet hours respected

Notification Settings

Organization Level

Admins configure:

SettingOptions
Default channelsEmail, In-app, Both
Required notificationsCannot be disabled
Digest settingsFrequency, timing
Sender informationFrom name, reply-to

User Level

Users configure:

SettingOptions
Email notificationsPer type on/off
Email frequencyImmediate, Daily, Weekly
In-app notificationsPer type on/off
Quiet hoursStart/end time

Notification Priority

PriorityDeliveryUser Override
CriticalImmediate, all channelsCannot disable
HighImmediateCan disable email
NormalPer preferenceFull control
LowDigest eligibleFull control

Critical Notifications

Always sent immediately:

  • Security alerts
  • Payment failures
  • Account access issues
  • Safety-critical items