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Organization Settings

Configure your organization's preferences and settings in Kuviq.

Overview​

Organization settings control how Kuviq works for your entire team:

  • Basic organization information
  • Timezone and regional settings
  • Branding and appearance
  • Default behaviors
  • Integration settings

Accessing Settings​

Organization Settings

  1. Navigate to Admin > Settings
  2. Or click the gear icon in the navigation
Admin Required

Only administrators can modify organization settings.

Organization Profile​

Basic Information​

Configure your organization's identity:

SettingDescription
Organization NameYour company or team name
IndustryYour industry sector
AddressPhysical address (optional)
PhoneContact phone number
WebsiteYour organization's website

Upload your organization logo:

  1. Click Upload Logo
  2. Select an image file (PNG, JPG, SVG)
  3. Crop if needed
  4. Save

Your logo appears on:

  • QR code labels (optional)
  • Reports and exports
  • Email notifications

Logo requirements:

  • Recommended size: 200x200 pixels minimum
  • Maximum file size: 2MB
  • Square aspect ratio works best

Timezone Settings​

Organization Timezone​

Set the default timezone for your organization:

  1. Select your timezone from the dropdown
  2. Save

The timezone affects:

  • Inspection due dates and times
  • Report date ranges
  • Notification timing
  • Displayed timestamps

User Timezones​

Individual users can set their own timezone preference, but organization defaults apply for:

  • Shared reports
  • Scheduled notifications
  • System-wide dates

Regional Settings​

Date Format​

Choose how dates appear:

FormatExample
MM/DD/YYYY12/25/2024
DD/MM/YYYY25/12/2024
YYYY-MM-DD2024-12-25

Time Format​

Choose 12-hour or 24-hour time:

FormatExample
12-hour2:30 PM
24-hour14:30

Number Format​

Configure number display:

  • Decimal separator (. or ,)
  • Thousands separator (, or .)

Default Behaviors​

Item Defaults​

Set default values for new items:

SettingDescription
Default LocationPre-selected location
Default Item TypePre-selected type
Auto-generate SerialAutomatically create serial numbers

Inspection Defaults​

Configure inspection behavior:

SettingDescription
Default Warning PeriodDays before due to show warning
Overdue Notification FrequencyHow often to remind about overdue
Require PhotosDefault photo requirement
Require SignaturesDefault signature requirement

Notification Defaults​

Set organization-wide notification preferences:

  • Email notification frequency
  • Default notification types enabled
  • Escalation timeframes

Digest Scheduling​

Configure organization-level digest notification preferences:

SettingOptions
Digest FrequencyDaily, Weekly, or both
Send TimeCustom time (default: 8:00 AM org timezone)
Day of WeekFor weekly digests (default: Monday)

Individual users can override these defaults in their personal notification settings.

Branding​

Theme​

Customize colors (Professional and Enterprise plans):

  • Primary color
  • Secondary color
  • Accent color

Report Branding​

Add branding to exported reports:

  • Include logo
  • Custom header text
  • Footer text
  • Contact information

QR Code Branding​

Customize QR code labels:

  • Include organization logo
  • Default label size
  • Include organization name

Security Settings​

Password Policy​

Configure password requirements:

SettingOptions
Minimum Length8-16 characters
Require UppercaseYes/No
Require NumbersYes/No
Require Special CharactersYes/No

Session Settings​

SettingDescription
Session TimeoutAuto-logout after inactivity
Remember Me DurationHow long to stay logged in

Two-Factor Authentication​

Enable organization-wide 2FA (Enterprise plan):

  1. Go to Security Settings
  2. Enable Require 2FA
  3. Set grace period for users to enable
  4. Save

Data Settings​

Data Retention​

Configure how long data is retained:

Data TypeDefault Retention
Inspection RecordsIndefinite
Audit Logs1 year
Deleted Items30 days

Export Settings​

Default export preferences:

  • Default file format (CSV, Excel, PDF)
  • Default export language (English, Finnish, or Swedish)
  • Include headers
  • Date range defaults

Email Settings​

Sender Information​

Configure how emails appear:

SettingDescription
From NameSender name in emails
Reply-To AddressWhere replies go

Email Templates​

Customize email content (Enterprise plan):

  • Invitation emails
  • Notification emails
  • Report delivery emails

All email templates support English, Finnish, and Swedish. The language is determined by the recipient's language preference, falling back to the organization default.

Tax & Billing Settings​

For organizations requiring VAT handling:

  • VAT ID — Enter your EU VAT number for reverse-charge eligibility
  • Tax Display — Choose tax-inclusive or tax-exclusive pricing display
  • See Billing for details

Integration Settings​

API Access​

Enable API access for integrations:

  1. Go to Integrations
  2. Enable API Access
  3. Generate API keys

See API Documentation for integration details.

Webhooks​

Configure webhooks for real-time updates:

  1. Go to Integrations > Webhooks
  2. Add webhook URL
  3. Select events to send
  4. Test and save

Changing Settings​

Making Changes​

  1. Navigate to the setting category
  2. Modify the values
  3. Click Save

Most changes take effect immediately.

What Requires Re-login​

Some changes require users to log out and back in:

  • Security policy changes
  • Session timeout changes
  • Permission-related settings

Resetting to Defaults​

To reset a setting to its default value:

  1. Click the reset icon next to the setting
  2. Confirm the reset
  3. Save

To reset all settings in a category:

  1. Click Reset to Defaults at the bottom
  2. Confirm
  3. All settings in that section reset

Best Practices​

Initial Setup​

  1. Set timezone first
  2. Configure regional settings
  3. Upload your logo
  4. Set appropriate defaults
  5. Review security settings

Ongoing Management​

  1. Review settings quarterly
  2. Update branding as needed
  3. Adjust defaults based on usage patterns
  4. Keep security settings current

Multi-Site Organizations​

  1. Use settings that work across all sites
  2. Consider timezone implications
  3. Use location-based overrides where available
  4. Standardize on date/time formats

Troubleshooting​

Times Appear Wrong​

  • Check organization timezone setting
  • Verify user hasn't overridden timezone
  • Consider daylight saving time

Logo Not Appearing​

  • Check file size and format
  • Try re-uploading
  • Clear browser cache
  • Verify logo is enabled for the feature

Settings Not Saving​

  • Check you have admin permissions
  • Look for validation errors
  • Try refreshing and re-entering
  • Contact support if persistent

Next Steps​