Notification Types
Detailed information about all notification types in Kuviq.
Inspection Notifications
Inspection Due Soon
When: Inspection enters the warning period before due date
Contains:
- Item name
- Days until due
- Due date
- Inspection template
Action: Click to view item or start inspection
Priority: Medium
Inspection Due Today
When: Day of scheduled inspection
Contains:
- Item name
- Due today indicator
- Inspection template
Action: Start inspection immediately
Priority: High
Inspection Overdue
When: Inspection due date has passed without completion
Contains:
- Item name
- Days overdue
- Original due date
Action: Complete inspection as soon as possible
Priority: Critical
Note: Continues reminding until completed
Inspection In Progress
When: Someone starts an inspection on an item you're tracking
Contains:
- Item name
- Inspector name
- Start time
Action: View inspection progress
Priority: Low
Inspection Completed
When: Inspection finished on item you're tracking
Contains:
- Item name
- Inspector name
- Result (Pass/Fail)
- Completion time
Action: View inspection details
Priority: Medium (High if failed)
Inspection Failed
When: Inspection completed with failing result
Contains:
- Item name
- Failed elements count
- Inspector name
- Suggested actions
Action: Review failure, create corrective action
Priority: High/Critical
Corrective Action Notifications
Action Assigned
When: A corrective action is assigned to you
Contains:
- Item name
- Action description
- Priority level
- Due date
- Assigner name
Action: View action details
Priority: Based on action priority
Action Due Soon
When: Action due date is approaching
Contains:
- Item name
- Action description
- Days until due
- Due date
Action: Complete action or request extension
Priority: High
Action Overdue
When: Action not completed by due date
Contains:
- Item name
- Action description
- Days overdue
Action: Complete immediately or escalate
Priority: Critical
Action Completed
When: Action you assigned or are tracking is completed
Contains:
- Item name
- Action description
- Completed by
- Completion notes
Action: Review completion
Priority: Medium
Action Escalated
When: Action is escalated to higher level
Contains:
- Item name
- Action description
- Escalation reason
- New assignee (if changed)
Action: Review escalation
Priority: High
Scheduling Notifications
Schedule Created
When: New inspection schedule includes items you manage
Contains:
- Schedule name
- Frequency
- Items affected
- Creator name
Action: Review schedule
Priority: Low
Schedule Modified
When: Schedule affecting your items is changed
Contains:
- Schedule name
- What changed
- Who changed it
Action: Review changes
Priority: Low
Bulk Inspection Scheduled
When: Multiple inspections scheduled at once
Contains:
- Number of items
- Schedule type
- Due date range
Action: Review upcoming inspections
Priority: Medium
Item Notifications
Item Status Changed
When: Item status changes (e.g., to Needs Attention)
Contains:
- Item name
- Old status
- New status
- Who changed it
Action: Review item
Priority: Varies by status
Item Assigned
When: Item is assigned to your location/responsibility
Contains:
- Item name
- Item type
- Location
Action: View item details
Priority: Low
System Notifications
Welcome
When: First login or account setup complete
Contains:
- Welcome message
- Getting started links
- Quick tips
Action: Start exploring
Priority: Low
System Update
When: New features or changes deployed
Contains:
- What's new
- How it affects you
- Documentation links
Action: Learn about changes
Priority: Low
Maintenance Notice
When: Scheduled system maintenance
Contains:
- Maintenance window
- Expected duration
- What's affected
Action: Plan accordingly
Priority: Medium
Security Alert
When: Security-related account activity
Contains:
- Activity type (login, password change)
- Time and location
- What to do if not you
Action: Verify activity, secure account if needed
Priority: High
Administrative Notifications
User Joined (Admin)
When: New user accepts invitation
Contains:
- User name
- Role assigned
Action: Review user, complete setup
Priority: Low
Usage Alert (Admin)
When: Approaching subscription limits
Contains:
- Which limit (items, users, etc.)
- Current usage
- Limit amount
Action: Upgrade plan or manage usage
Priority: Medium/High
Trial Expiring (Admin)
When: Trial period ending soon
Contains:
- Days remaining
- Subscription options
- What happens at expiry
Action: Upgrade to paid plan
Priority: High
Escalation Alert (Manager/Admin)
When: Issue escalated to your level
Contains:
- Item and inspection details
- Escalation level
- Time since failure
- Required action
Action: Take ownership, resolve issue
Priority: High/Critical
Notification Frequency
Immediate
These notifications are sent right away:
- Inspection overdue (first occurrence)
- Action assigned
- Security alerts
- Escalations
Batched
These may be grouped:
- Due soon reminders
- Status updates
- Completions
Reminder
These repeat until resolved:
- Overdue inspections (daily)
- Overdue actions (daily)
- Critical escalations
Managing by Type
Disable Specific Types
In notification settings:
- Find the notification type
- Toggle off
- Save
Change Priority
Some organizations can adjust:
- What qualifies as critical
- Escalation thresholds
- Warning periods
Contact your administrator about customization.
Best Practices
For Each Type
| Type | Best Practice |
|---|---|
| Due Soon | Plan your work schedule |
| Overdue | Address immediately |
| Failed | Create action promptly |
| Assigned | Acknowledge receipt |
| Security | Verify immediately |
General Tips
- Don't ignore notifications
- Act on time-sensitive items first
- Use filtering to focus
- Configure preferences to reduce noise
- Check regularly even if using email
Next Steps
- Notification Center - Managing notifications
- Upcoming Inspections - View scheduled work
- Inspection Results - When you see failure notifications