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Trial Period

Understand and manage your Kuviq free trial.

Overview​

The Kuviq free trial lets you:

  • Experience all features before committing
  • Test with real data and workflows
  • Evaluate fit for your organization
  • Make an informed decision

Trial Details​

Duration​

  • Standard trial: 14 days
  • Extended trial: Available upon request (up to 30 days)

Feature Access​

During trial, you have access to:

FeatureAccess Level
ItemsFull (up to limit)
UsersFull (up to limit)
LocationsUnlimited
TemplatesUnlimited
InspectionsUnlimited
QR CodesFull
ReportsFull (Professional level)
Corrective ActionsFull
APILimited

Trial Limits​

ResourceTrial Limit
Items50
Users10
Storage1 GB

No Credit Card Required​

  • Start trial without payment info
  • Credit card only needed to subscribe
  • No automatic charges

Starting Your Trial​

New Organization​

  1. Sign up at app.kuviq.io
  2. Create your organization
  3. Verify your email
  4. Trial starts automatically

What Happens​

Upon starting:

  1. 14-day trial begins
  2. Full feature access enabled
  3. Sample data optionally loaded
  4. Onboarding wizard launches

During Your Trial​

Trial Status​

View your trial status:

  1. Go to Admin > Subscription
  2. See:
    • Days remaining
    • Trial end date
    • Current usage

Trial Banner​

A banner appears showing:

  • Days left in trial
  • Quick link to subscribe
  • Dismiss option

Getting the Most from Your Trial​

Week 1: Setup​

  • Complete onboarding wizard
  • Add your locations
  • Create item types
  • Set up inspection templates
  • Invite team members

Week 2: Evaluate​

  • Add real items
  • Perform inspections
  • Test QR code scanning
  • Generate reports
  • Review with your team

Trial Support​

During your trial:

  • Full email support
  • Documentation access
  • Onboarding assistance
  • Demo scheduling available

Extending Your Trial​

When to Request Extension​

Request an extension if:

  • Need more time to evaluate
  • Key stakeholders unavailable
  • Implementation taking longer
  • More testing required

How to Request​

  1. Go to Admin > Subscription
  2. Click Request Extension
  3. Provide reason
  4. Submit request

Or email: support@kuviq.io

Extension Details​

  • Extensions up to 30 days total
  • One extension per organization
  • Usually approved within 1 business day
  • Features remain the same

Trial Expiring​

Warning Notifications​

You'll receive reminders:

Days LeftNotification
7 daysEmail reminder
3 daysEmail + in-app
1 dayUrgent reminder
ExpiredExpiration notice

Before Expiration​

Options before trial ends:

  1. Subscribe - Choose a paid plan
  2. Extend - Request more time
  3. Export - Download your data

What Happens at Expiration​

When trial ends:

FeatureStatus
LoginBlocked
DataPreserved
Duration30 days

Your data is safe for 30 days after expiration.

After Trial Expiration​

Immediate Effects​

  • Cannot log in to the application
  • Cannot perform any actions
  • Data is preserved but inaccessible

Data Retention​

TimeframeWhat Happens
0-30 daysData preserved, subscribe to restore
30+ daysData may be deleted

Reactivating After Expiration​

Within 30 days:

  1. Visit app.kuviq.io
  2. Log in (redirected to subscription page)
  3. Choose a plan
  4. Enter payment information
  5. Access restored immediately

If 30+ Days Passed​

  • Data may be deleted
  • Contact support to check status
  • May need to start fresh

Converting to Paid​

Choosing a Plan​

Before trial ends, evaluate:

  1. How many items? - Which plan fits
  2. How many users? - User limits
  3. Features needed? - Plan comparison
  4. Budget? - Monthly vs annual

Subscribing​

  1. Go to Admin > Subscription
  2. Click Subscribe or Choose Plan
  3. Select your plan
  4. Enter payment information
  5. Confirm

Seamless Transition​

When you subscribe:

  • All data preserved
  • No interruption
  • Features continue
  • Users keep access

Choosing Monthly vs Annual​

MonthlyAnnual
More flexibility10-20% savings
Cancel anytime12-month commitment
Higher per-month costBest value

Trial Data​

Demo Data​

During onboarding, you can:

  • Load sample data to explore
  • Skip demo data for clean start
  • Delete demo data later

Removing Demo Data​

If you loaded demo data:

  1. Go to Settings > Data
  2. Click Remove Demo Data
  3. Confirm

Only removes demo items, not your own data.

Keeping Trial Data​

When you subscribe:

  • All your data is kept
  • Inspections preserved
  • History maintained
  • Nothing lost

Frequently Asked Questions​

Can I extend my trial?​

Yes, request an extension up to 30 days total. Contact support.

What happens to my data if I don't subscribe?​

Data is preserved for 30 days after expiration. Subscribe within 30 days to restore access.

Can I downgrade features during trial?​

Trial gives Professional-level access. When subscribing, choose any plan.

Is my data secure during trial?​

Yes, same security as paid accounts. See our security documentation.

Can I start multiple trials?​

One trial per organization. Contact us for special circumstances.

Can I upgrade during trial?​

You can subscribe to any plan at any time during trial.

Will I be charged automatically?​

No. Credit card is only required when you choose to subscribe. No automatic charges.

Best Practices​

Maximizing Your Trial​

  1. Set goals - Know what you want to evaluate
  2. Use real data - Test with actual items
  3. Involve team - Get feedback from users
  4. Test workflows - Run through full inspection cycles
  5. Ask questions - Use support resources

Making the Decision​

Consider:

  • Does it meet your needs?
  • Is the team comfortable using it?
  • Does it fit your budget?
  • Is support responsive?

Common Mistakes​

Avoid:

  • Waiting until last day to evaluate
  • Not testing with real scenarios
  • Not involving key stakeholders
  • Ignoring trial warnings

Contact During Trial​

Support​

Sales Questions​

For pricing, enterprise, or custom needs:

Feedback​

We welcome trial feedback:

Next Steps​